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I guess it is more about how well you can handle the situation than pretty pictures in the slide deck...

mikesmith(老猫)
本文发表在 rolia.net 枫下论坛slide 1: review the objectives of the three projects, agreed upon scope, timeline, and end states between the two companies in the signed contract

everything had a starting point - recall what we agreed a few months back..

slide 2: what has changed, the current situation, issue statements: where we are at the moment

if there is a change of scope, a change of end state, a change of requirements, let's make it clear: we understand your concern, and we want to make you happy dear customer...let's agree with the change...we don't have to talk about price now..but be aware nothing comes free

slide 3: root cause analysis of the problem

is it a resource issue? is it a client sat issue? is it a change of scope issue? what's deviated from the original path...not to lay blames...but we need to be clear with the clients and have an open and honest discussion of where went wrong here...

slide 4: actions

based on the root cause, let's re-adjust our action plan... you don't like the way the project is being executed? maybe change and/or add more resources? add funding? find the critical path and get things done faster...add shifts? fine...let's plan together...lay down new resource plan, new time line, be prepared to pay more - either client pays for it, or we will eat the cost to make you happy - either way, make it clear

slide 5: communication plan

communication of the change to the team, to executive sponsors...prepare a change request...get the PCR signed...by Friday更多精彩文章及讨论，请光临枫下论坛 rolia.net
(#7934074@0)
Last Updated: 2012-12-3
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Replies, comments and Discussions:

  • 工作学习 / 职位情报 /
    tor
    Toronto Area
    请各位高手指点一下，我这个面试到底要让我做什么样的presentation，如何准备presentation的内容 -sampling(sam); 2012-12-3 {1122} (#7934027@0)
    本文发表在 rolia.net 枫下论坛从来没有在interview的时候做presentation，今天接到一个面试，让我准备以下的presentation，请问大家该准备什么内容啊，不知道是什么样的Project,也不知道project之间有没有关联：

    as an ambassador for the Build & Deploy team as you liaise with the client, PMO and other external stakeholders. Yesterday at the Project Survivor meeting three PM’s raised significant issues with their specific projects. Their clients have become dissatisfied with the scope of work, timelines and end-state of the solution as designed and implemented. The clients are now asking for compressed timelines to meet Legislative requirements and as the lead builder on these projects you have been asked to take action and resolve the situation.

    Presentation Content

    Please create a presentation in MS PowerPoint format (6-8 slides) that describes how you intend to resolve the situation of these three projects and satisfy the client requirements. Please include a description of how you set and manage client expectations in order to complete projects, achieve your goals and targets for the ITS organization and maximize client satisfaction。更多精彩文章及讨论，请光临枫下论坛 rolia.net
    • I guess it is more about how well you can handle the situation than pretty pictures in the slide deck... -mikesmith(老猫); 2012-12-3 {1516} (#7934074@0)
      本文发表在 rolia.net 枫下论坛slide 1: review the objectives of the three projects, agreed upon scope, timeline, and end states between the two companies in the signed contract

      everything had a starting point - recall what we agreed a few months back..

      slide 2: what has changed, the current situation, issue statements: where we are at the moment

      if there is a change of scope, a change of end state, a change of requirements, let's make it clear: we understand your concern, and we want to make you happy dear customer...let's agree with the change...we don't have to talk about price now..but be aware nothing comes free

      slide 3: root cause analysis of the problem

      is it a resource issue? is it a client sat issue? is it a change of scope issue? what's deviated from the original path...not to lay blames...but we need to be clear with the clients and have an open and honest discussion of where went wrong here...

      slide 4: actions

      based on the root cause, let's re-adjust our action plan... you don't like the way the project is being executed? maybe change and/or add more resources? add funding? find the critical path and get things done faster...add shifts? fine...let's plan together...lay down new resource plan, new time line, be prepared to pay more - either client pays for it, or we will eat the cost to make you happy - either way, make it clear

      slide 5: communication plan

      communication of the change to the team, to executive sponsors...prepare a change request...get the PCR signed...by Friday更多精彩文章及讨论，请光临枫下论坛 rolia.net
      • 感谢老猫，这么快就能给这么清晰的答复！！！找到这个工作应该请你喝三杯，呵呵。 -sampling(sam); 2012-12-3 (#7934089@0)
        • 不客气。昨天睡觉前写的匆忙。还是根据你自己申请职位的情况调整。 -mikesmith(老猫); 2012-12-4 (#7934359@0)
        • Is it cheating? It is obvious the job is for provincial government. -ebusiness(健康平安就是福); 2012-12-4 (#7934396@0)
          • Yes, it is. But why do you think I am cheating? -sampling(sam); 2012-12-4 (#7935907@0)
            • the presentation has to be prepared by yourself, just like an exam. -ebusiness(健康平安就是福); 2012-12-5 (#7938098@0)
          • in such interview scenarios, it is more important for the candidate to talk, thinking on her/his feet, than preparing a script... -mikesmith(老猫); 2012-12-5 (#7936362@0)
      • 果然是高人 -jedi_xie(Jedi); 2012-12-5 (#7938067@0)
        • 唔，从来不低 -mikesmith(老猫); 2012-12-5 (#7938113@0)

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